We remain open for business during COVID-19!
We're pleased to let our customers know that our bags remain available and continue to ship out daily to customers.
The team are practicing social distancing and undertaking additional hygiene protocols. In Australia shipping remains 5 days or under. For other countries, shipments are dispatched within 3 days. Schedule changes with global couriers may result in longer times than usual, but shipments continue as usual and a tracking number is provided for each purchase.
Should you have any specific questions our team would be happy to answer.
Free International shipping and express shipping (within Australia)
Our clientele are around the world, and we are pleased to offer complimentary shipping to you.
Your orders will be completed with care and as quickly as possible.
Shipping is by air and usually takes 5 days in Australia and 5-15 business days globally. A courier tracking number is emailed promptly with every order. Please note arrival dates cannot be guaranteed as occasional postal issues in different locations.
Shipments take place every day, from Monday through Saturday, excluding select holidays.
International fees and duties
If applicable, any import duties, customs fees or local taxes are charged when the package arrives at its destination country.
Such fees if applied, are paid by the receiver to your local government or other charging organization (they are not charged from or collected by us).
Please contact your country's customs department to learn of any fees that may be applicable before purchase, as these are not under our control or refundable by us.